Privacy Policy

This policy explains how Web Build Pro (“we”, “us”) collects and uses your personal data when you use this website or work with us. We are committed to protecting your privacy in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

The data controller is [LEGAL NAME e.g. Web Build Pro Ltd], [COMPANY INFO], based at [STREET ADDRESS], Stockton-on-Tees, [POSTCODE]. You can contact us about privacy at webbuildpro.info@gmail.com.

[ICO registration number, if applicable — TODO]

What data we collect

• Enquiry details you give us through our contact form, by email or by phone: your name, business name, email address, phone number, the service you're interested in and your message.
• Client information needed to deliver our services, such as billing details and logins you share with us for your website, domain or Google Business Profile.
• Technical data such as anonymised, aggregate visitor statistics. [TODO: describe your analytics tool, if any.]

How and why we use it

• To reply to your enquiry and give you a quote — our lawful basis is legitimate interests, or steps taken at your request before entering into a contract.
• To deliver the services you've bought from us — lawful basis: contract.
• To keep accounting and tax records — lawful basis: legal obligation.
• To improve our website — lawful basis: legitimate interests.

We never sell your data, and we don't send marketing emails without your consent.

Who we share it with

We only share data with trusted providers who help us run our business, for example our email delivery provider (Resend), payment processing for subscriptions and NFC card orders (Stripe, which also receives the business details, delivery address and Google review link you enter at checkout), website hosting (Vercel), and accounting software. [TODO: list your actual providers.] Some providers may process data outside the UK; where they do, appropriate safeguards are in place.

How long we keep it

We keep enquiry data for up to [X] months if you don't become a client, and client records for [X] years after our work ends to meet legal and accounting requirements. [TODO: confirm retention periods.]

Your rights

You have the right to access, correct or delete your personal data, to restrict or object to how we use it, and to data portability. To use any of these rights, email webbuildpro.info@gmail.com. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Cookies

See our cookie policy for details of the (very few) cookies we use.