Frequently asked questions

Yes — and here's why. Facebook is great for staying in touch with people who already know you, but most new customers start on Google. A Facebook page rarely ranks for searches like “roofer in Stockton”, you don't control how it looks, and plenty of people aren't on Facebook at all.

A proper website works for you 24/7, shows up on Google and gives customers a professional place to check you out before they call. Keep your Facebook page — just don't rely on it.

Because people on Google are already looking for you. Someone searching “emergency electrician Middlesbrough” needs an electrician right now. Someone scrolling Facebook is watching videos of dogs — your ad is an interruption.

Social ads also stop working the moment you stop paying. Good rankings on Google and a strong Google Business Profile keep bringing in enquiries month after month.

Most websites are live within 1–2 weeks of our first chat, as long as we have your details, photos and logo (we can design a logo for you if you don't have one). Larger online shops can take a little longer — we'll always give you a clear timeline before we start.

Yes. We're based in Stockton-on-Tees and love working with local businesses, but we work with clients right across the UK. Everything can be done by phone, WhatsApp, video call and email — and we can set your Google profile up for any town or city you serve.

The Hands-Free Starter Pack includes a premium 3-page, mobile-friendly website (for example Home, Services and Contact), your domain and hosting, a Smart NFC Review Card, Google Business Profile setup — and we take care of the whole Google side for you, with regular posts, replies to your reviews and updates to help you rank higher.

The minimum term is 6 months. Once you've paid for 6 months, the website is yours. Everything is written down clearly before you sign up — no surprises.

Not on the £99/month plan. With the Hands-Free Starter Pack there's nothing to pay upfront — your first monthly payment covers getting started.

If you'd rather have a one-off build, we take a £50 deposit when you go ahead, which covers registering your domain name. We'll agree the full price in writing before any work begins.

Once you've paid for 6 months, the website is yours. If the subscription isn't paid, the website is cancelled and taken offline.

Each card has a tiny chip inside (the same technology as contactless payments). When your customer holds their phone near the card, it opens your Google review page instantly — no app, no searching. They pick their stars, write a sentence or two and they're done.

There's also a QR code on the card for older phones. It's the easiest way we know to turn happy customers into Google reviews.

One is included with the £99/month plan, or you can order cards on their own for £19.99 each. Pay online, add your delivery address and Google review link at checkout, and we'll post it out within 5 working days.

Yes. On our monthly plans we look after your hosting, security, updates and Google Business Profile, and you can get in touch whenever you need help. You'll deal with real people who know your business — not a ticket queue.

Of course. Businesses change, and your website should keep up. On a monthly plan, small changes like new photos, prices or opening hours are included — just send us a message. Bigger changes like extra pages can be added at any time, and we'll always quote first.